Return and Refund Policy

Effective Date: June 29, 2026

Thank you for shopping at CraftNest Digital.

Because all of our products are digital downloads, all sales are generally final once the purchase has been completed and the files have been delivered.

If you experience any of the following issues, please contact us and we will do our best to help:

• You did not receive your download.

• The download link is not working.

• The file is corrupted or cannot be opened.

• You received the wrong product.

If a refund is approved due to a technical issue or an accidental duplicate purchase, it will be processed to the original payment method.

To request support, please contact us within 7 days of your purchase using the contact information provided on our website.